You can't paint an organization this size with one large paint stroke. Overall, my experience here with labor and delivery and the maternity ward was very good good. Starting with the food, it is very delicious; in particular, the chicken pot pie is exceptional. The staff has people that love their job and people who do not. You will be able to tell the difference the second you meet members of either group. Unfortunately the bad people influence the perception of the very good staff members. Be forewarned the parking is $9 a day with no alternative except Uber, a friend or a taxi. Lastly, the facilities are in very good condition but bring an extra blanket if you sleep next to a window, it gets cold during inclement weather. You can get linen from the hospital but the blanket sheds like a white dog on a black carpet.
You'd be better off seeking no medical attention at all. Don't waste your time Going to such place of existense, as your appearance will be disregarded. Highly understaffed, poor medical team with zero practice of common courtesy and lack of personality.
I wasn't looking to go to Emerson Hospital but went over the handlebars on my bicycle somewhere in Concord and so spent some time in the ER before being transferred to Mass General. I thought the care there was excellent.
If you have an easily diagnosed cold or small cut, then go here. If you want professional nurses and doctors that are not completely unpleasant and rude not mentioning inexperienced then go to a reputable hospital.
After having gone to the Emerson "NOT REALLY AN" Urgent Care facility, I was told I needed to go to the Emerson ER. All-in-all, I get to pay roughly $1000 for no-diagnosis, bad service, PLUS a rash I didn't have going into the Emerson medical system... (a) The ER doctor literally mis-read the test results from their "urgent" care ("I see it says they found blood in your urine?" - NO, the urinalysis results said "Blood in Urine:Negative", and this is from their own "urgent" care facility!). (b) The phlebotomist put in the line so poorly that it hurt and when I asked them to take it out was told first they wanted to leave it in case I needed an IV drip, and then after the doctor said I was good to be released they claimed they couldn't take it out before taking my blood pressure because they didn't have the supplies, and surprise, my blood pressure was high while I was sitting their IN PAIN, so they did wind up taking out the line... and the supplies that she didn't have the first time were in the counter next to bed in the room I was in, so the line about not having the supplies was obviously just a line, but then I had to wait another 15 minutes for the machine to automatically go through its next cycle to take my blood pressure - all after the doctor had said we were "good to go", and (c) ultimately I was discharged with a "we can't find anything wrong but don't _think_ it is life threatening" diagnosis (call 911 if that changes), and a recommendation to go to my PCP (which is in GA, where I live) for "pain medication" if I was still "really" in pain (!?!?), and AS A FINAL PARTING GIFT, taking off the hospital gown it snagged and scratched my arm and face... when I woke up the next morning, in addition to being in general pain, I had a rash that looked like Poison Ivy where the gown scratched me...
Emerson Hospital is a US Hospital based in Concord, Massachusetts. Emerson Hospital is located at 133 Old Rd to 9 Acre Corner, Concord, MA 01742, USA.
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