Best and worst of a large facility. It's a one-stop-shop kind of place with all specialties covered, including pharmacy but when you call, you feel like you're calling a utility company with three levels of "if you want...X... press Y"
Feeling completely trapped. If I want to continue to see my current PCP then i need to see specials within their 4 walls. They will not refer you even if you have had a long standing relationship with another dr, ex eye dr. My options were to go to their eye dept or find another dr. I guess its about keeping the money within their walls not the comfort level of their patients. My suggestion...if you want to see a specific dr then think twice before picking Harvard Vanguard. Endocrinology and gynecology also an issue. I have yrs of my life with these drs and now im told i can't go there. Gross...they are not about the patient at all. Even after speaking to the operations manager nothing was done. Continuity of Care is not what they believe in its yhe almighty dollar....patients beware!!
We love it here! Doctors are all great, billing department is great. Whenever we've had questions or concerns they've helped to explain things in a courteous, friendly manner. My works insurance is difficult to deal with, being able to deal with such helpful people Harvard Vanguard has been great.
This facility looks nice but is poorly managed. Wait time is super long. I waited over an hour for a scheduled vaccine shot. Getting a referral from internal medicine can be a night mare.
Excellent customer service, great atmosphere and the doctors have always been ready for me on time.
Harvard Vanguard Medical Associates Concord is a US Pharmacy based in Concord, Massachusetts. Harvard Vanguard Medical Associates Concord is located at 330 Baker Ave, Concord, MA 01742, USA.
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